📜 Legal Notice & Privacy Policy

🔒 Introduction

Protecting your privacy is essential to Azur3DPrint. We take great care to ensure the confidentiality of your data during your visits to our website and when placing online orders.

Azur3DPrint acts as the data controller for the personal data you provide when placing an order. You can contact our Data Protection Officer (DPO) via the contact form at the bottom of this page.

📊 1. Data collected

a) Order information

  • Name, billing and shipping address
  • Payment details (including credit card numbers)
  • Email address, phone number

b) Device information (automatically collected):

  • Browser type, IP address, time zone
  • Pages and products viewed
  • Referring sites or search terms
  • Interactions with our website

Technologies used:

  • 🍪 Cookies: data files placed on your device, usually containing a unique anonymous identifier.
  • 📑 Log files: track activity (IP, browser, ISP, referring/exit pages, timestamps).
  • 📡 Web beacons / tags / pixels: electronic files used to record browsing information.

⚙️ 2. How we use your data

Order information is used to:

  • Process payments and manage shipping
  • Issue invoices and confirmations
  • Communicate with you
  • Detect risks or fraud
  • Send informational or promotional messages (according to your preferences)

Device information is used to:

  • Detect risks and fraud
  • Improve and optimize the site (navigation analysis, user experience)
  • Evaluate the effectiveness of our marketing and advertising campaigns

🤝 3. Sharing your data

Your data may be shared only in the following cases:

  • With service providers (performing services on our behalf)
  • With Google Analytics to understand how our customers use the site (Google policy)
  • To comply with legal, regulatory or judicial requirements

👉 Service providers may process your data only on our behalf and not for their own purposes.

🌍 4. International transfers

Some data may be transferred outside the European Economic Area (EEA). We ensure that:

  • Third countries offer an adequate level of data protection
  • Providers comply with strict contractual clauses

🛡️ 5. Your rights (GDPR)

  • Right of access, rectification, update, deletion
  • Right to object to processing or profiling
  • Right to restrict processing
  • Right to data portability (in certain cases)
  • Right to withdraw consent at any time
⚠️ You may also lodge a complaint with the relevant supervisory authority in your country.
👉 List available here: European authorities

📦 6. Data retention

Order-related data is retained as long as necessary to provide our services or for the legally required period. After this, your personal data will be deleted.

✏️ 7. Changes

We may update this privacy policy to reflect:

  • Changes in our practices
  • Operational, legal or regulatory developments

📩 8. Contact

For any questions, requests, or complaints regarding your data: 👉 Please use the contact form available at the bottom of this page.